From my initial phone converstions with Casey (Used Car Manager), to my Sales Associate, Danny Truong & Business Manager Justin Moeller I was amazed with the exceptional customer service. Working with the staff at Morrie's Minnetonka Mazda was a very positive experience. They definitely live up to their dealership slogan/mission of "Buy Happy". From providing the convenience of having the car brought to Buffalo for me to test drive to answering my many questions and then completing the purchase paperwork, each of these individuals excelled in providing top-notch service. Their interest and caring about me as a customer rather than just another "sale" was a breath of fresh air compared to the stereotypical car sales approached I had encountered elsewhere. Great people from whom to purchase a car. I'm confident I'm going to love my CX5. Thanks Casey, Danny & Justin for taking the pain out of used car buying!!
Morries Mazda has the best people in the business! Mike Ondracek gives you the best attention and service you could ask for leaving no question unanswered!!! Andrew, Barb,and Pete (managers) also were there to make sure the process ran smoothly and quickly! It was so much fun and special to buy my 2nd car from Mike! I have had friends and family buy from him too!!!!
Felt spoken down to and not respected as a customer. Called a different Mazda dealer and was appreciated as a customer should be appreciated. Will not be returning to Minnetonka Mazda.
Very helpful and comfortable car buying experience.
Morrie's goes above and beyond! My car broke down on a Saturday just before they closed. I called and they waited for me while I had AAA tow my car. Then they gave me a brand new car to drive. More importantly they were so courteous to me while I was distraught - they spent time listening to me. From now on Morrie's is the only place I will do business!
Best car buying/leasing experience ever! Olivia was great! No pressure, answered all our questions and after the deal was done, we still receive top customer service! You don't see that a lot these days!
Great, quick service. No complaints. Very friendly.
Curt at Morrie's Mazda Minnetonka is a Class A Professional who helped me navigate each step of the buying process to find the perfect car that met my criteria and was within my budget! Curt knows cars and answered all of my questions and concerns effectively. He even dropped me off at work after test driving a car because I literally didn't have wheels after my car died over the wknd. "Thanks Curt!" Also Todd handled my financing and was clear and so helpful during the paperwork process. Thought I'd be there for hours but nope. Todd took the time to interpret the paperwork to me but also didn't over-explain when he knew I was ready to move along. I was out of there in a reasonable amount of time, feeling confident behind my new whip! I'd definitely recommend Morrie's Mazda Minnetonka!